Course Description

QQI Level 8 Certificate in Improving Clinical Outcomes

IICP – Institute of Integrative Counselling & Psychotherapy


This QQI Level 8 Certificate in Improving Clinical Outcomes programme consists of one 10 ECTS module that is conferred as a minor award. Feedback informed therapy is a ‘pantheoretical approach for evaluating and improving the quality and effectiveness of behavioural health services’ (Bargmann et al, 2012). This minor award is designed to support learners in developing clinical and case management skills to improve the quality and outcome of therapy via the use of client feedback and the best available scientific evidence. The certificate will develop learners’ knowledge; understanding and competence in developing feedback informed practice. This module adds to the learner’s toolkit of strategies for use in developing a personalised, theoretical and research informed clinical practice.

Course Content

The course will include the following themes:

  • The scientific underpinnings to therapy outcome
  • Behavioural health outcomes
  • The therapeutic alliance
  • Properties of alliance and outcome measures (issues of validity & reliability)
  • The science of measurement, analysis and reporting
  • Psychometrics of the outcome rating scale and session rating scale
  • Administering outcome and process measures
  • The science of monitoring tools
  • Use of monitoring tools as a therapeutic tool
  • Feedback informed clinical work
  • Documentation of change
  • Working with couples, families and children, groups and mandated clients in a feedback informed manner
  • Adjustment of therapy based on feedback
  • Expert performance and deliberate practice
  • Using feedback informed therapy as a management approach

Course Code L8CO2022
College Name IICP – Institute of Integrative Counselling & Psychotherapy
Course Category Counselling & Psychotherapy, Health Care
Course Type Blended Learning - Mix of Classroom & Online
Course Qualification Award / Certificate
Course Location Tallaght, Dublin, Ireland
Location Postcode Dublin 24
Course Start Date 23rd March 2022
Course End Date 18th May 2022
Course Fee 850.00
Course Duration Four Teaching Days from 9:00am-5:00pm (includes some BL elements)
Course Times 9:00am-5:00pm
Awarding Body QQI
Title of Awarding Level 8 Certificate in Improving Clinical Outcomes (QQI Validated)
Entry Requirements Learners who enrol in this programme will be professionals who will be professionals who work clinically and therapeutically with clients who may be experiencing bereavement through suicide, and who wish to undertake a shorter programme to enhance their knowledge, skills and competence in the area of working with survivors of suicide. Learners must have a clinical qualification that allows them to work therapeutically with clients. This programme is ideal for qualified practitioners to enhance their proficiency is using feedback and other tools to improve their outcomes. Please contact us if you have any queries about entry requirements.
Career Path Graduates have set up in private practice, gained employment in a range of counselling services, and obtained roles in a variety of allied professions such as youth services, community services, residential services and addiction services.
For information about IICP – Institute of Integrative Counselling & Psychotherapy, please visit our college page on by clicking here.

Course Provider

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IICP – Institute of Integrative Counselling & Psychotherapy
Killinarden Enterprise Park,
Kiltipper Rd, Dublin
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