Office Admin

Office Admin

Course Description:

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.

What skills will I gain?

The course provides the the opportunity to gain recognised skills in:

• Microsoft Word, Excel, Powerpoint, Access, and Outlook
• Diary management, data management, record keeping and filing
• Time management
• Business, report and e-mail writing
• Handling confidential documents and delivering mail
• Taking notes, dictating, and proofreading
• Event planning, arranging interviews and meetings, bookings, and travel
• Motivating employees and management of office works
• Creating an effective CV and cover letter
• Customer service and telephone handling
• Bookkeeping, invoicing, petty cash and Quickbooks for payroll

What is the target audience?

• Job hunters & School leavers
• College or University student & graduates
• Anyone hoping to begin working in an Administration, finance, receptionist or secretarial role

How will I be assessed?

• At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.
• You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you will be received a free E-Certificate and only need to pay £19 for your printed certificate.

What Certification am I going to receive?

Those who successfully pass this course will be awarded a Office Administration Diploma. Anyone eligible for certification will receive a free e-certificate, and printed certificate.

Course Curriculum Total Units : 96
1. BUSINESS REPORTS AND LETTER WRITING
2. E-MAILS WRITING TIPS
3. TYPING SPEED DEVELOPMENT
4. TIPS FOR SPEED READING
5. Microsoft Word
6. MICROSOFT EXCEL
7. MICROSOFT POWERPOINT
8. MICROSOFT OUTLOOK
9. MICROSOFT ACCESS
10. Diary Management
11. HANDLING CONFIDENTIAL DOCUMENTS
12. SUCCESSFUL MEETING MINUTES
13. NOTE TAKING
14. DOCUMENT PROOFREADING
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
16. DELIVERING POSTAL MAIL
17. DICTATING
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
19. ORGANISING A MEETING
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
21. Event Planning
22. Arrange Business Travel & Accommodation
23. BOOKKEEPING
24. QUICKBOOKS FOR PAYROLL MANAGEMENT
25. INVOICING/PETTY CASH
26. Supervising and monitoring the office works
27. TIME MANAGEMENT
28. MOTIVATING EMPLOYEES
29. CREATING AN EFFECTIVE CV AND COVER LETTER
30. Job functions and Description of Office Admin & Manager