Course Description

Conflict Management QQI Level 6 Online via Zoom

Forus Training

Are you interested in studying Conflict Management? Forus Training’s Level 6 Conflict Management course is starting on September 5th 2022 for €380.
This 8 week course is designed for people currently working in the community and voluntary sector. It will also be useful to those in a relevant HR department or anybody engaged in mediation. In the course, learners can expect to explore the nature of conflict; why not all conflict is bad, and how to overcome potential barriers that conflict can lend itself to; they will also investigate varying conflict management styles, such as: Accommodating, avoiding, compromising, collaborating, and competing.
Or start TODAY with our Self Paced option! Click here for more information.

Throughout this course, you will…


  • Explain the role, function, and forms of expression of conflict in group and organisational life,
  • Discuss the theoretical and practice dimensions of conflict management and conflict resolution in particular similarities and differences between them,
  • Demonstrate detailed knowledge of methods and strategies for managing conflict problems including solving, negotiation, passive, smoothing approach, adversarial approach, compromising, withdrawal and avoidance,
  • Discuss the role, function and styles of mediation and negotiation in managing conflict,
  • Utilise a range of methods to intervene in conflict situation in group and organisational life,
  • Demonstrate skills of conflict management in organisational life,
  • Present an analytical framework for understanding and managing conflict in group or organisational contexts,
  • Critically assess the strengths and weaknesses associated with their personal style of conflict management in group or organisational contexts,
  • Demonstrate good practice in managing conflict in group or organisational contexts.



The course is assessed in the following ways:

  • Assignment 30%
  • Project 50%
  • Learner Record 20%


Why Forus Training?

At Forus Training, we have many different supports available for your learning:

  • Learners have access to a Learning Management System (LMS). You will be given an account and a full induction on how the course works and how to access all available resources. The LMS includes all session slideshows and related quizzes, and extra course material (where applicable),
  • We also offer a Learner Pack (optional extra with Self Paced) which includes a letter introducing the trainer, the assessment brief, a learner record document, printed LMS slideshows for reference, and accompanying manual / notes to support further learning,
  • Live tutorial sessions are held via Zoom. Our trainers are skilled and experienced in making live sessions engaging and interactive. All tutorials are recorded so that you can go back and re-watch which is especially useful when working on assessments,
  • Other course providers tend to not offer continued support to their learners. Our trainers open numerous doors to our learners. These include opportunities for discussion and feedback, and opportunities to bring up areas that need further assistance or support. They also offer additional education and learning activities, assessment support, opportunities to submit drafts, and meetings before or after class to answer queries that cannot be covered in the session (by appointment).


Click here for more information on studying Conflict Management with Forus Training!

Mullingar, Westmeath, Ireland
Course Code 6N2775
College Name Forus Training
Course Category Business, Health Care, Healthcare Management
Course Type Online Learning
Course Qualification Level 6 Higher Certificate
Course Location Mullingar, Westmeath, Ireland
Course Start Date 5th September 2022
Course End Date 24th October 2022
Course Fee 380
Course Duration 8 weeks
Course Times The course is accessible online, with a mixture of virtual sessions and self directed learning. Tutor support is provided throughout the course.
Awarding Body QQI
Title of Awarding Conflict Management
Entry Requirements This course is open to anyone interested in doing it provided you fulfil some or one of the following criteria: Have completed the Leaving Certificate, and/or You may also be eligible if you have relevant life and work experience, in this case you may need to speak to the tutor and discuss your previous work experience or furnish the tutor with a CV and work references.
Career Path This course leads to a Level 6 award on the National Framework of Qualifications. Students who successfully complete this programme may use their credits towards completing a higher level of study in the area of Health and Social Care. Students who successfully complete this Major Award can also use the Certificate as the basis for entry into selected courses in Third Level Colleges and Universities.
For information about Forus Training, please visit our college page on by clicking here.

Course Provider

Forus Training

Forus Training, Castle House, Castle Street, Westmeath, Republic of Ireland

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