Course Description


Study 365



If you work in a business environment or run your own business, it is likely you want to enhance business processes so that you have a better understanding of the strengths and weaknesses of your business. Business Process Mapping is the perfect course for individuals interested in learning how to look at your business from various perspectives. This is a method that takes into account the role and responsibilities, processes and relationships.

The course will explore flowcharts and process maps that will help you locate weak points in your business which includes delays, interruptions and bottlenecks that hinder the overall performance of your business. It is a tool to enable your business to pick up on its efficiency and give you the opportunity to push your company to the next level. You will gain a fundamental understanding of business processes and how it can help you become a competitive force in the market.

Business Process Mapping is a comprehensive course that features the best advice and guidance on expanding your career in the business industry. The industry has an ever-increasing need for workers who are qualified and have a firm understanding of business processes and how it works, and there has never been a better time than right now to land your dream job! This is a CPD certified course that will demonstrate to potential employers that you are continually developing yourself, and will make you a desirable candidate.

01: Introduction
1.1.Introduction to Business Process Mapping
1.2.Business Mapping and Business Modeling
1.3.Why you need a Business Process Map
02: Types of Business Process Maps
2.1.High Level Process Maps
2.2.Top Down Process Maps
2.3.Detailed Process Maps
2.4.Swimlane Process Maps
03: BPM Symbols and Components
3.1.UML Process
3.2.Activity, Subprocess, Looming, Multi-instance
3.3.Flow, Sequence and Message flows, Association
3.4.Events, Gateways, Artifacts, Data and Annotations
04: Use Business Process Maps to Improve Your Business
4.1.Walk the Process – Map Your Existing Business
4.2.Use Your BPM to Improve Your Business
05: Software for Business Process Mapping
06: Bonus Lecture
6.1.Six Sigma Methodology

Why You Should Consider Taking this Course at Study365?

Study365 is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive course awarded by CPD.  At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course. Learners who register will be given excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.

Learning Outcomes

  • Learn to create your own flowcharts and business maps
  • Learn how to structure a business process
  • Learn how to identify problems and improve your business
  • Earn a recognised qualification to boost your CV in a business environment

Who is this Course for?

This course is recommended for,

  • Anyone interested in learning about business processes
  • Individuals interested in project management
  • Business Managers, HR Managers
  • Business owners who wants to improve your business

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lessons at any time.

Method of Assessment

In order to qualify in the course ‘Business Process Mapping’ successfully, learners will take an online test with each module being rounded off with multiple-choice questions. This online test is marked automatically, so you will receive an instant grade and know whether you have passed the course.


Upon the successful completion of the course, you will be awarded the ‘Business Process Mapping’ certificate accredited by CPD.

Awarding Body

CPD is a leading awarding body in the United Kingdom that meets an excellent standard of high quality education. CPD is committed towards the enhancement of proficiency and personal skills in order to develop learners’ skills and abilities. CPD ensures that both practical and academic qualifications assist individuals to re-skill or up-skill and maintain a competitive advantage in their chosen industry.

College Name Study 365
Course Category Business
Course Type Online Learning
Course Location Cavan, Ireland
Course Duration 39
Entry Requirements Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy. A sound educational background is recommended
Career Path Business Managers - £80,000 (Approximately) HR Managers - £70,000 (Approximately) Project Managers - £68,000 (Approximately)
For information about Study 365, please visit our college page on by clicking here.

Course Provider

Study 365

New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom, Cavan, United Kingdom

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Study 365
New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom
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