Course Description
Events Management: Strategy, Event Types and Customer Service
Alison
This free course introduces you to the basic concepts of customer service and skills required to manage events. This free online event planning course is an informative introduction for anyone who wishes to venture into the ever-evolving events management industry. The course focuses on some of the basic concepts, skills and factors to consider when starting as an events manager. Gain key knowledge about events management strategies and vital customer service skills as well as the main issues to consider when planning for different types of events.
Online Course
| Course Code | 2378 |
| College Name | Alison |
| Course Category | Business, Event Management Courses |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Location | Online Course |
| Delivery mode | |
| Course Fee | Free |
| Course Duration | 1.5-3 hours |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Discuss the different skills you need as an events planner • Recognize the reality of what it takes to be an events planner • Explain the importance of customer service in this field • Describe how to offer a high level of customer service • Describe the process of organizing small and private events • Explain the aims of corporate events • Explain the main factors to consider when organizing a corporate event |
For information about Alison, please visit our college page on www.nightcourses.com by clicking here.
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