Course Description
Conflict Management and Resolution
Alison
Learn how to find peaceful solutions that create a healthy workplace culture in this free online mediation course. Conflicts are a normal occurrence in all human interactions and are bound to break out in workplaces and homes. However, if not effectively managed and resolved, conflicts can lead to broken relationships and toxic work environments. This conflict management course provides best practices for resolving disagreements and lays out the various approaches that can be applied to defuse tensions and ensure smooth and amicable solutions to conflict.
Online Course
| Course Code | 6106 |
| College Name | Alison |
| Course Category | Business, Conflict Management |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Location | Online Course |
| Delivery mode | |
| Course Fee | Free |
| Course Duration | 1.5-3 hours |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Discuss the procedures involved in conflict resolution • Identify the most typical causes and symptoms of conflict • Distinguish between negative and positive emotions • Identify the various conflict management styles and explain their characteristics • Discuss some effective conflict negotiation tactics • Distinguish between the various categories of conflict resolution • Outline the various actions to be taken before hosting a conflict resolution meeting • List the various conflict resolution techniques • Explain how to build mutual understanding • Describe some positive confrontation techniques • Outline some effective tips for handling emotions • Identify the approaches used to increase self-awareness in individuals |
For information about Alison, please visit our college page on www.nightcourses.com by clicking here.
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