Administration Pathway – Reception

Gain reception skills today! Get ahead of the pack to a career in Office Administration and Reception!

This pathway program combines the Certificate in Reception & Office Support and the Diploma in Business Administration giving a wide range of sought-after office and administration and reception skills. Gain the knowledge that employers are looking for, as well as the abilities to advance your career.

Covering the following comprehensive modules

Communication

ADMG154 – Effective Business Communication
ADMG160 – Office Ergonomics & Data Entry
CITG127 – Introduction to Microsoft Word
ADMG159 – Creating Documents
MGTG105 – Communication Skills

Customer Relations

ADMG164 – Customer Service Strategies
ADMG107 – Customer Relationship Management
ADMG108 – Customer Service Skills

Workplace Practices

ADMG188 – Organise Schedules & Meetings
ADMG148 – Time Management, Ethics and Professionalism
ADMI127 – Workplace Health and Safety

Financial Data

ABKI202 – Accounting and Bookkeeping Fundamentals
ABKI152 – General Journal
ABKI153 – General Ledger & the Trial Balance
ADMG114 – Managing Accounts Payable, Accounts Receivable & Cash Management
ABKI103 – Accounting with Xero
ABKI217 – Accounting with Sage and Quickbooks

Project Management

MGTG119 – Introduction to Project Management
MGTG109 – Establishing Timelines and Milestones
MGTG138 – Project Implementation, Completion and Evaluation
CITG138 – Using Microsoft Excel

Certificate in Reception & Office Support

ADMG139 – Role of a Receptionist
ADMG154 – Effective Business Communication
CITG127 – Introduction to Microsoft Word
ADMG148 – Time Management, Ethics and Professionalism
ADMG165 – Organise Schedules
ADMG128 – Office Organisation and Procedures
ADMN127 – Workplace Health and Safety
ADMG108 – Customer Service Skills
ADMG107 – Customer Relationship Management
CITG138 – Using Microsoft Excel
ADMG110 – Dealing with Invoicing, Credit Policies and Cash Management

Diploma in Business Administration

ADMG154 – Effective Business Communication
ADMG160 – Office Ergonomics & Data Entry
CITG127 – Introduction to Microsoft Word
ADMG159 – Producing Business Documents
ADMG166 – Maintain Business Resources
ADMG164 – Customer Service Strategies

Key Benefits

• Gain business applicable administration and reception skills
• Get qualified and earn more with a new job or promotion
• Gain an employer recognised qualification
• Learn key office and administrative skills
• Increase your earning potential and get ahead
• Gain a practical understanding of Microsoft Word, Excel  and Powerpoint
• Receive comprehensive tutor support via phone, email and chat
• This online course can be completed anywhere, at a time that fits your schedule
• Work with an experienced tutor and other students to successfully complete your course